Service Disclaimer

 

SERVICE DISCLAIMER



Scheduling: Even though our genies respond swiftly, there are always uncontrollable factors such as the flow of traffic that may result in slight delays especially when requests are made at short notice. The amount of notice time required for each plan refers to the amount of time within which Genie Concierge Company will begin processing an order. For all plans, we highly recommend pre-scheduling tasks that are time sensitive in order to ensure the promise of the quality of service on which we stand.

Plan Pricing: All plans and their corresponding pricing schedules are guidelines based on assumptions of reasonable use. Genie Concierge Company, LLC reserves the right to review client plans and recommend upgrades or downgrades depending on frequency and intensity of use.

Membership Fees: Membership fees paid by clients on a plan do not constitute a binding obligation to continue using our services indefinitely. Genie Concierge Company, LLC or the client may cancel the contract at any time. However, all membership fees are non-refundable whether or not any services have been provided under said membership. Notification of contract cancellation must be done in writing either by US Mail to Genie Concierge Company, LLC 2600 South Shore Blvd, Suite 300. League City, TX 77573 or by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . All third party services are strictly reserved for members only.

Genies: Our staff members are highly trained professionals, not actual magical creatures. The genie reference is simply an analogy. We do not claim to offer magical services.

Discretion: Genie Concierge Company, LLC reserves the right to withhold its services at any time including but not limited to instances where a serious perceived threat to the safety of our clients, employees or the general public may exist. GENIE CONCIERGE COMPANY, LLC WILL EXPLICITLY DENY SERVICE TO ANY CLIENT(S) REQUESTING UNETHICAL AND/OR ILLEGAL SERVICES.



Last modified on August 17 2014